77gt99 Terms and Conditions

1.1  Meaning of Key Terms

The following terms used in this document carry specific meanings that apply throughout the entire agreement:

• "Platform" — The 77gt99 website (77gt99.lat), its mobile version and all services under it.
• "User" or "You" — Any person who is registered on the platform and/or uses the services.
• "Company" or "We" — The entity operating 77gt99 and its authorised representatives.
• "Account" — A user's registered profile on the platform.
• "Services" — Casino games, sports betting, live gaming and all related entertainment activities.
• "Terms" — This complete terms and conditions document and all its annexures.
• "Money" or "Currency" — Bangladeshi Taka (BDT / ৳).

1.2  Rules of Interpretation

Where any ambiguity exists in these terms, the Company's interpretation shall be considered final. Headings are used for convenience only and may not be used to determine legal meaning.

2.1  Age Restriction

To open an account and use the services at 77gt99, the user must be at least 21 years of age. The Company may request valid identification at any time to verify age. Providing false information about age will result in immediate account termination.

2.2  Registration Requirements

To create an account, the user must:

• Provide accurate and complete personal information.
• Register a valid email address and mobile number.
• Only one account per person is allowed — multiple accounts are strictly prohibited.
• Agree to these terms, the privacy policy and the responsible gaming guidelines.
• Cooperate with the Company's identity verification (KYC) process.

2.3  Representations and Warranties

By completing registration, the user confirms that all information provided is true, accurate and complete. It is the user's responsibility to notify the Company immediately if any information changes in the future.

3.1  Password and Access

It is your responsibility to keep your account password completely confidential. Sharing login details with anyone else is strictly prohibited. In the event of unauthorised access to your account, notify our support team immediately through the 77gt99 Login page or via live chat.

3.2  Account Suspension and Termination

The Company reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Providing false or incomplete information.
• Serious breach of the terms and conditions.
• Suspicion of fraudulent or dishonest activity.
• Suspicious money laundering activity.
• Operating multiple accounts.

4.1  Deposit Rules

The accepted methods for depositing money at 77gt99 are: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳100. Deposited funds are generally reflected in the account within a few minutes.

4.2  Withdrawal Rules

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 5 to 30 minutes.
• Withdrawals can only be made using the same method used for the deposit (same mobile number).
• KYC verification must be completed before withdrawal processing.
• Wagering requirements must be met for withdrawals related to bonuses.

4.3  Currency and Conversion

All transactions on this platform are conducted in Bangladeshi Taka (BDT / ৳). The Company reserves the right to investigate any suspicious financial transactions in the interest of security. The relevant amount may be temporarily held during an investigation.

5.1  Welcome Bonus

Newly registered users at 77gt99 can enjoy a 150% bonus up to ৳8,000 on their first deposit. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500. Or depositing ৳12,000 gives a ৳8,000 bonus, making the total balance ৳20,000.

5.2  Wagering Requirements

To become eligible to withdraw the welcome bonus, the total amount (deposit + bonus) must be wagered 15 times. This means withdrawal from the bonus will not be possible until the wagering requirement is met. Certain specific games may not count toward wagering calculations — ask via live chat for details.

5.3  General Bonus Terms

• A user may claim the welcome bonus only once.
• Bonuses cannot be transferred to another account.
• The Company reserves the right to modify or cancel any promotion.
• If evidence of bonus abuse is found, the bonus will be cancelled.
• VIP members will enjoy additional weekly cashback according to their tier: Bronze 0.2%, Silver 0.4%, Gold 0.6%, Platinum 0.8%.

6.1  Random Number Generator (RNG)

All online games at 77gt99 use certified Random Number Generator (RNG) technology to ensure the fairness and randomness of every result. No game result is influenced by a previous result.

6.2  Game Disputes

If a dispute arises over a game result, the Company's server logs will be considered the final record. If a game is cancelled due to a technical issue on the game provider's side, the wagered amount will be refunded.

7.1  Fraud and Manipulation

The following activities are completely prohibited on this platform and if detected, the account will be immediately terminated and all balances may be forfeited:

• Playing games using software, bots or automated scripts.
• Taking bonus advantage through multiple accounts.
• Colluding with other players to influence game results.
• Using the platform for money laundering purposes.
• Attempting to hack or carry out cyber attacks on the platform's systems.
• Attempting unauthorised access to another user's account.
• Registering or transacting using a false identity.

7.2  Bonus Abuse

The Company reserves the right to take strict action against any abuse of the bonus system. Bonus abuse includes: attempting to meet wagering requirements with low-risk bets, claiming bonuses across multiple accounts belonging to the same person, and clear bonus-hunting behaviour.

8.1  Our Commitment

77gt99 believes that online gaming should be a form of entertainment — not an addiction. We encourage users to enjoy gaming in a healthy and responsible way.

8.2  Self-Control Tools

Users may take advantage of the following features:

• Setting daily / weekly / monthly deposit limits.
• Requesting a gaming break or temporary account suspension.
• Permanent self-exclusion, which once activated cannot be reversed before a specified period.

Contact our 24/7 live chat support team to activate these features.

8.3  Age Verification

We are committed to preventing gaming by minors (under 21). We reserve the right to verify the age of any account if there is suspicion. For more details, read our Responsible Gaming page.

9.1  Data Collection and Use

77gt99 handles users' personal information with confidentiality and uses it only for providing services, preventing fraud and fulfilling legal obligations. Our complete data policy is described in detail on our Privacy Policy page.

9.2  SSL Protection

All data transfers on this platform are secured by SSL encryption technology. Financial transaction data is kept protected with an additional layer of security.

9.3  Sharing Data with Third Parties

Users' personal information is not shared with third parties except under legal obligation or government directive. Limited information necessary for payment processing may be sent to payment partners.

10.1  Service Availability

77gt99 strives to provide uninterrupted service, however technical issues, maintenance or unforeseen circumstances may cause temporary disruptions. The Company will not be held responsible for any loss incurred by the user in such cases.

10.2  Gaming Losses

Gaming inherently carries financial risk. Users place bets entirely at their own discretion and the Company is not responsible for financial losses from gaming. Only wager money that you can afford to lose.

10.3  Third-Party Activities

77gt99 is not directly responsible for technical issues or errors from third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe). However, we will always cooperate to resolve such issues.

11.1  Right to Amend Terms

77gt99 reserves the right to change, add to, or cancel these terms at any time. A notice will be published on the platform for significant changes. Continued use of the platform after any change will be considered as acceptance of the new terms.

11.2  Service Changes

The company reserves the right to change or discontinue any game, promotion, or service without prior notice. It is recommended to read this page periodically for regular updates.

12.1  How to Submit a Complaint

If you have a complaint about any matter, please contact our customer service team first. We review all complaints fairly and impartially.

• 24/7 live chat support (in Bengali).
• Email: [email protected]

12.2  Dispute Resolution Process

Steps for resolving disputes:

• Step 1: Submit a complaint to customer service. We will provide an initial response within 48 hours.
• Step 2: If the matter is not resolved in Step 1, it will be escalated to senior management.
• Step 3: If necessary, an attempt will be made to resolve the dispute through neutral mediation.

Both parties are expected to respect the company's final decision.

12.3  Applicable Law

Any matter related to these terms will be handled in accordance with applicable laws and regulations. Both parties are expected to attempt to resolve disputes in good faith.